BACnet Driver Troubleshooting

The following table is designed to help you resolve issues while configuring and running the- BACnet driver.

Problem	Cause	Resolution
During a new installation, you are unable to configure or add a BACnet driver.	The PMON user account is set to an account without administrative privileges.	In SMC, change the original account to a PMON user account with administrative rights, and then configure the BACnet Driver. After configuring the driver, change the PMON user account back to the original account. For more information, see Engineering Reference > Project Setup > SMC Troubleshooting > Troubleshooting Projects.
After trying to start the driver, the Manager Status is `Failed,` and the Network Status is `Not Reachable`.	The driver is not properly configured.	Follow the instructions for Configuring Basic Driver Settings in the Step-by-Step section.
The Manager Status is `Failed`, an alarm is generated, and the Device State is `Not Reachable`.	The device hosting the driver is disconnected.	Make sure the device hosting the driver is connected.